Drug Fair Goes Live

New Jersey based Drug Fair Group (DFG) which has 52 stores under the Drug Fair and Cost Cutters brand names started looking at technology solutions that could help increase their store personnel productivity and enable them to quickly add new functionality within their stores in 2004. Today, they are rolling out several of RTC's software solutions, with the assistance of RTC partner Agilysys, and having a very positive impact on store productivity.

"We started our partnership with RTC through the implementation of their Mobile Wireless Solution (MWS) in all our stores," states Kevin Marron, Director of IS at DFG. "The fact that we run JDA's® MMS® software as our host made this decision a no brainer and has helped us achieve a more accurate inventory and speeded up the processing of inventory management transactions by our store personnel," Marron adds. "It was extremely simple to implement because the solution is an overlay to JDA MMS."

In addition to rolling out RTC's MWS, DFG is also rolling out RTC's StoreMobile Point-of-Sale (POS), HTP-Link iSeries Communication Solution, and Loss Prevention Analyzer.

The POS project kicked off in late July and the first pilot store was installed in the first week of October, with a second store quickly following. By year end DFG had RTC's StoreMobile POS solution installed in 6 stores. "I have never been involved in a POS project with such a short time line," says Duane McGlamery, Executive Project Manager at RTC. "The teamwork and cooperation of the entire team enabled us to implement 2 pilot stores in a very short period of time with minimal bumps." The current plan is to roll out the remaining stores by the first week of May. "Things have gone very smoothly despite the short implementation schedule," says Marron. "RTC did an excellent job of managing the project to ensure our project's success."