RTC and Agilysys, Inc. Announce Customer Loyalty Rewards Solution

RTC and Agilysys, Inc. Announce Customer Loyalty Rewards Solution for IBM Chain Sales Application Retail Customers

-- Solution Provides Real-Time Robust Customer Relationship Management Capabilities That Can Increase Revenue and Further Leverage a Wide Area Network --

KENNESAW, GA and CLEVELAND - June 22, 2005 - Retail Technologies Corporation (RTC), a software and services company specializing in the development of retail automation solutions and Agilysys, Inc. (NASDAQ: AGYS), a leading provider of enterprise computer solutions, today announced a robust, real-time Customer Loyalty Rewards (CLR) solution for IBM Chain Sales application customers. This solution enables you to expand the breadth and depth of your Chain Sales application by providing real-time, customer specific rewards over your Wide Area Network (WAN).

RTC's CLR solution enables retailers to get to know their customers better and reward them for their loyalty. It provides the tools that a retailer requires to manage targeted pricing promotions, electronic coupon generation, targeted customer messages, and a variety of customer loyalty programs. The solution supports the utilization of a customer loyalty card that contains either a magnetic stripe or barcode. When the card is swiped or scanned at the Point-of-Sale (POS), the system sends a request to the host-based, customer loyalty database, to retrieve the purchase history for that customer and any special promotions that this customer may be due based on that history. Through the utilization of a central database, customer information can be accessed from any store within your enterprise via a WAN.

Once a customer loyalty database is established, the database can be accessed from the Internet or from a kiosk. This gives the ability to expand a customer's "touch points" beyond the four walls of a store.

"We are extremely excited to be able to offer this solution that we have developed in partnership with Agilysys," says Bruce Hicks, president and chief executive officer, RTC. "This solution provides IBM Chain Sales application customers with the capability to implement a robust customer relationship management tool at an affordable price."

RTC's CLR solution is a key element in RTC's StoreMobile Application Suite. That suite includes Point-of-Sale, Customer Loyalty Rewards, Gift Card, and Integrated Credit/Debit/Check authorization. The development of the CLR solution for IBM Chain Sales application customers provides the ability to announce a chain wide loyalty program while possibly transitioning to RTC's StoreMobile Application Suite as the next generation in-store solution. This transition is presently being made by a major retailer who has recently announced a robust customer loyalty program but wants to remain anonymous to further leverage their competitive advantage.

"Our customers expect us to continually add value to our relationship. This joint development and integration effort between Agilysys and RTC is exactly the kind of innovation that has made us IBM's leading Business Partner," said Robert Bailey, executive vice president, Agilysys. "This new customized solution not only offers an attractive price point for new customers but also improves performance, provides additional capacity and reduces hardware and software maintenance costs for existing customers."

About Retail Technologies Corporation
RTC is a software and services company specializing in the development of enterprise retail automation solutions to help retailers gain competitive advantage. RTC software solutions include the StoreMobile Application Suite, iSeries (AS/400) Polling, Gift Registry, and Loss Prevention. RTC's Consulting Services group provides a wide assortment of services including; Business Systems assessment, JDA® MMS™ implementation and enhancements, product selection and integration services, retail automation strategic planning, corporate and store operations services, AS/400 contract programming, project management, and training. The company has offices in Kennesaw, GA, Orlando, FL and Chapel Hill, NC. For more information visit the company website at

About Agilysys, Inc.
Agilysys is one of the foremost distributors and premier resellers of enterprise computer technology solutions. It has a proven track record of delivering complex server and storage hardware, software and services to resellers, large and medium-sized corporate customers, as well as public-sector clients across a diverse set of industries. In addition, the company provides customer-centric software applications and services focused on the retail and hospitality markets. Headquartered in Mayfield Heights, Ohio, Agilysys has sales offices throughout the United States and Canada. For more information, visit

PR Contacts:
Julie Young, Agilysys, Inc., 440.720.8602
Lisa Zone, Dix & Eaton for Agilysys, Inc., 216.241.4629
Neil Banerjee, Executive Vice President of Sales, (919) 383-4588